Amazon's 2024 EU Fee Changes and the Pan-EU Low-Inventory Fee

In brief: the Amazon 2024 EU fee changes, announced on 19 December 2023, took effect mostly on 5 February 2024. It touched almost every fee family: fulfilment fees, selling fees and promotions, monthly storage and the aged-inventory surcharge, the Pan-EU oversize surcharge, returns processing, removal/disposal/liquidation orders, prep services and the FBA New Selection programme. The most talked-about piece was new: a low-inventory cost coverage fee for Pan-European FBA, charged from 1 April 2024 on standard-size items where you keep less than 28 days of stock relative to demand.

The 2024 EU fee changes at a glance

Aspect	How it works
Applies to	Standard-size Pan-EU FBA units shipped in Germany, France, Italy and Spain
Trigger	Both your last-90-day and last-30-day days-of-supply are under 28 days
Avoided if	Either measure stays at or above 28 days
Rate	Set by size tier and how low your days of supply are
Exempt	Sellers new to Pan-EU, new listings, low-volume products

You can see each product's historical days of supply on the FBA inventory page.

How the launch unfolded

• April 2024: the fee was charged but Amazon promised to credit back everything from 1–30 April.
• May 2024: the refund window was extended to 14 May, with credits by 31 May.
• From 15 May 2024: products selling fewer than 20 units a week across the four countries became exempt (replacing a looser test), fees caused by Amazon's own inbound delays would be credited by the 15th of the next month, and products in Prime Day Lightning or Best Deals got a four-week exception after Prime Day.

A worked example

A seller keeps only two weeks of stock of a fast seller in Pan-EU to save storage. If both days-of-supply measures fall under 28 days, every unit shipped attracts the fee. Holding a few more weeks' stock may cost less in storage than the fee costs in fulfilment — worth comparing product by product.

What it means for your bookkeeping

• Charges and credits can cancel out. Fees charged in April and early May 2024 were refunded in later settlements. Post the credits against the same fee account so the net cost for the period is right.

• Delay credits arrive a month late. Fees caused by Amazon's inbound delays come back by the 15th of the following month; match them to the original charge rather than treating them as income.

• It's a stock-policy cost. The fee is the price of running inventory lean. Tracking it separately from fulfilment fees shows whether your stock levels are too tight.

• Settlements are in euros. Pan-EU fees on German, French, Italian and Spanish sales arrive in euro settlements; record them in that currency.

• Where it shows up. Both the fee and its credits sit in the settlement, so work from the settlement reconciliation method and check why a payout may not match Xero.

How TrueBooks helps

TrueBooks posts each fee and each credit from every settlement to the right account in Xero, in the marketplace's own currency, so charges and later refunds net off correctly. See the Amazon Xero integration.