Amazon seller news · Payments · Announced 23 September 2021
Announced by Amazon on 23 September 2021, with more detail added on 18 June 2025. Why some order money is paid later, and why it's missing from your settlement report.
Last updated: 19 September 2026
Historical update: this article covers an Amazon announcement from 23 September 2021. Amazon's fees, rules and programmes may have changed since — check Seller Central for the current position before acting on it.
In brief: Amazon deferred transactions are orders whose money is not yours yet: under Amazon's delivery-date-based reserve, payment waits until a set time after the customer receives the goods. In September 2021 Amazon added a Deferred transactions page to Seller Central listing each held order, the amount and the date it will be released. Only money that has actually been paid out appears in settlement reports — so a deferred order shows up in the settlement covering its release, not its sale. In June 2025 Amazon expanded its help pages and let sellers download the deferred amounts at transaction level.
| Place | What you see |
|---|---|
| Statement view | A "Deferred transactions" line inside your total balance |
| Deferred transactions page | Each held order, the amount and the release date (invoiced business orders too) |
| Transaction view | Orders move here once released for payment |
| Settlement report | Only transactions that have been disbursed |
If the delivery-date reserve doesn't apply to your account, the Deferred transactions page is simply empty.
A seller makes £10,000 of sales in the last week of March. If £2,500 of those orders are still deferred when the settlement closes on 31 March, that settlement — and the payout — reflects £7,500. The remaining £2,500 appears in April's settlement when Amazon releases it.
Sale date and settlement date can differ. A deferred order earns revenue when it's sold but reaches your settlement report later. For month-end or year-end accounts, sales that were made but not yet paid are money Amazon owes you, not missing income.
Don't double count at year end. If your accountant adds accrued Amazon sales at the period end, make sure the same orders aren't counted again when their settlement arrives.
It explains payout gaps. A settlement lighter than your sales for the period is often deferred money, not an error — see why a payout might not match Xero.
Download the report at period ends. The Deferred transactions report is the evidence for the amount still due from Amazon on your balance sheet date.
Reconcile to the deposit. Deferred money is the usual reason a settlement and a bank payment differ — see reconciling an Amazon settlement.
TrueBooks posts each settlement exactly as Amazon paid it, so every invoice matches the bank deposit, and deferred orders are picked up automatically in the settlement that releases them. See the Amazon Xero integration.
Sources: Amazon Seller Central announcements of 23 September 2021 and 18 June 2025. TrueBooks is independent and not affiliated with Amazon. General information, not tax or legal advice.
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